Ruby Newell-Legner, CSP

Ruby Newell-Legner, Certified Speaking Professional, founded RubySpeaks, Inc. in 1994 with a singular mission: To provide the hands-on training employees need to create a more productive work environment where everyone can excel on the job. Over the last decade, she has presented more than 1,400 programs in nine countries and has shown tens of thousands of participants how to quickly improve workplace performance.

A nationally recognized training expert in the Leisure and Hospitality Industry, Ruby is also a facilitator with a proven ability to create environments where groups can brainstorm effectively, share perspectives and come to consensus-while enjoying the process.

Ruby helps organizations like yours build strong teams between front line staff and management, and make exceptional customer service a way of life. Your staff will treat your customers like management treats their employees. That is why a positive reflection on leadership is essential for success.

Ruby's high-impact trainings are based on 25 years as a front-line service provider and manager in parks and recreation; she has been presenting training programs in that area for the last 13 years. With "in the trenches" practical know-how, Ruby has an uncommon level of experience that gives immediate credibility with conference attendees and allows her to offer suggestions and recommendations based on actual hands-on experience. Her clients range from NFL stadium management staff to leaders in municipal government to Jumeirah International, the Dubai, United Arab Emirates, based luxury hospitality group that has the only seven-star hotel in the world, the Burj Al Arab.

Ruby has worked together to build workplace learning programs for some of the largest, most recognized organizations in the country. Her track record in satisfying clients is identified by the number of clients who have hired Ruby again and again to provide training for their group. With expertise in the areas of leadership, communication, management, internal and external customer service, Ruby provides new perspectives and fresh ideas that enhance ongoing initiatives within your organization to create both immediate and lasting results.

She is a Certified Speaking Professional, a designation bestowed by the National Speakers Association to less than 400 speakers in the world.

Ruby demonstrates enthusiasm, energy and passion

Whether providing guest relations training for Heinz Field, giving new employees the tools to excel at GE, or helping supervisors become more effective leaders, Ruby inspires people to succeed. She leaves participants prepared to work more efficiently, excited to apply practical ideas and equipped with the skills to build rewarding relationships. Elaine Wells, SAC Coordinator for the Yorktown NWS Youth Activities exclaims, "I loved Ruby's enthusiasm, energy, and passion. It was an outstanding training session - one of the best I have been to!"

Ruby is committed to your ongoing professional development

As an award-winning, international speaker, Ruby works with organizations to build better relationships: from front-line employees to customers, between co-workers and their peers, and from managers to the employees they supervise. She helps participants refine skills that make relationships work. She offers a variety of delivery models to enhance learning including live presentations, teleseminars, and audio recordings. Visit her product page for more resources.

Ruby offers the total package

What is it about Ruby that gets audiences excited? Simple. It's her ability to reach an audience and motivate them to become the best they can be. "Ruby had the total package," proclaims Travis Freitay from the Wannatosa Recreation Department. "I liked the entire presentation - informative, fun, and inspirational!"

Hear Ruby speak and learn how you can create magic in your organization.

Any speaker can invite you to listen. A great speaker changes the way you see!

To schedule Ruby for your next training please call our office at 303-933-9291 or email Info@RubySpeaks.com.